Shipping policy

At Jewelry Boutique, we know that receiving your order quickly and safely is just as important as the jewelry itself. Every item is handled with care, from the moment your order is confirmed until it arrives at your door. Our goal is to make your delivery experience as smooth and reliable as possible.

Delivery area

We currently deliver to the following country:

United States

Order processing

Once your payment is confirmed, your order is prepared and shipped within 1 to 2 business days. You will then receive a confirmation email containing all the shipping information, including your tracking number, so you can follow your package's progress.

Delivery times

Delivery times generally range between 5 and 7 business days, depending on your region. Rural or remote areas may require a slightly longer delivery time.

Shipping & couriers

Some orders are dispatched from our international fulfillment partners, including warehouses located outside the United States. We partner with reputable and professional courier services to ensure secure delivery, and our packaging is designed to protect your jewelry during transport so it arrives in perfect condition.

Please make sure the delivery information you provide is accurate and complete, as any errors may cause delays or delivery failures.

Shipping costs

Delivery is free on all orders, regardless of the purchase amount. No extra fees or hidden costs.

Import duties & customs charges

[[DUTIES — confirm with the supplier whether orders ship duties paid (DDP); then write the final sentence here]]

Delays

In rare cases, delays may occur due to unforeseen circumstances such as holidays, extreme weather conditions, or logistical disruptions. If your package has not arrived within 10 business days after shipping, please contact us at newstorejewelry@proton.me. Our team will immediately inquire with the carrier and keep you informed of the situation.

Damaged or incorrect items

If your package arrives damaged, appears to have been opened, or if you receive an incorrect item, please notify us within 14 days of delivery. We will guide you through our resolution process and ensure that a replacement or appropriate solution is quickly arranged.

At Jewelry Boutique, every detail matters, from the pieces we choose to the moment you open your package. We are committed to offering you a smooth, transparent, and reliable delivery experience.

Cart